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Carry over data
Why does Hughesnet not carry over unused data from month to month? We pay for the data and if we don't use all of it, we loose it.
The bottom line is that HughesNet is not going to provide any information on the amount of data used on their system, nor any statistics concerning that data usage. Nor are they going to provide any information on the browsing habits of their customers, in any way, shape or form, including as a whole.
The system has a throughput that is considerably smaller than ground based systems. The plans are designed the way they are for good reason.
A full weekend Bonus Bytes period would cause the system to slow to a crawl during peak usage periods, and they know that, as do many of the people on this forum. Experience and common sense tells us that during peak usage periods the number one thing people will do with a lot of data available is stream. The system simply cannot handle a lot of people streaming, so the system needs to be regulated, and the way that's done is with plan design.
If the system had a higher throughput more could be done, but it simply can't. City rush hour traffic on a two lane road just doesn't work, nor will a ton of people streaming at typical times when the system can't handle it. Something like extending the Bonus Bytes period to be from 2AM to sometime in the early afternoon might be feasible, but not late afternoon or evening.
Over the weekend, having the Bonus Bytes data available during the afternoon, and especially the evening, would cause the system to resemble the following...
You're assuming they haven't looked into this or that they have no expertise in network management.
As for usage and congestion, weekends are pretty bad.
kennyo wrote:Well, I think it's something they should look into. I doubt that weekend days are busier than weekends, but they should look into it. I myself have noticed that the service is much better on the weekends, and I use a lot less data for the same use.
I'm not assuming they haven't looked into it. I'm not assuming they have no expertise in network management. Jeez, speaking of assuming!
What I KNOW is that they're in business.
A fair assumption would be that they'd rather sell tokens than add to the bonus time. We get 50GB for the 6 hours 2:00AM-8:00AM, and 20GB for the other 18 hours, or 40% of the data for three times the time period. According to what I've found, although Sunday may be busy, Saturday shows to be probably the slowest day of the week.
"As for usage and congestion, weekends are pretty bad."
And you know this how?
Concentrating on traffic for retail sites certainly doesn't provide the overall traffic picture that includes things like cloud downloads, video streaming and gaming. Plus HughesNet satellite service is a limited resource which doesn't fall into the normal traffic and congestion scenario. I defer to the experts at Hughes who monitor their system constantly 7/24.
BirdDog wrote:Concentrating on traffic for retail sites certainly doesn't provide the overall traffic picture that includes things like cloud downloads, video streaming and gaming. Plus HughesNet satellite service is a limited resource which doesn't fall into the normal traffic and congestion scenario. I defer to the experts at Hughes who monitor their system constantly 7/24.
Not only that, but depending upon how the statistics are collected, it doesn't account for actual corporate/buisness internet usage during the week which is astronomical compared to residential, even on weekends. You can't assume that all usage being displayed is solely for residential entertainment purposes.
"Concentrating on traffic for retail sites certainly doesn't provide the overall traffic picture..."
So you saw this, then; that's why I included it.
"These are conversion rates and not usage rates per se, and there are other statistics on the page that show Sunday as an active day."
"I defer to the experts at Hughes who monitor their system constantly 7/24."
I'll hear from 100 other customers with opinions before I hear from someone who can provide hughesnet data.
"As for usage and congestion, weekends are pretty bad."
And you know this how?
Personal experience of 12+ years.
"Personal experience of 12+ years."
So it's your opinion.
I'm trying to get facts. Someone stated that weekends were busier than weekdays, because students are not at school. This sounds like a guess, and not a very good one. But I suppose only someone who works for hughes can actually provide us with the data used on weekdays versus weekends.
You asked, I answered. It is not my opinion, but factual experience from measuring the network speeds and maintaining logs, which many users here do. It is from numbers and statistics, not feelings or beliefs.
It is your right to believe whatever you wish, though. I respect that.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
