Forum Discussion
HughesNet Subpar Contractor Botched Install
HughesNet used subcontractor BMB Communications to install the equipment for their HughesNet Gen5 service. This company changed my appointment window without consulting me. I called multiple times ov...
Hello,
I manage the installation group at HughesNet. I sincerely apologize for this poor installation experience. It certainly does not meet our standards and is not typical of HughesNet installation performance. I will address the issues you've mentioned with BMB Communications and their technician.
Also, I will look to find a different vendor to service your home and will be in touch soon.
Another one of our installation dealers in the area, called Nexxgenesis Network, will be in touch with you soon to schedule a date/time to repair your installation issues.
