About doggylover2

doggylover2 · ‎07-17-2020

So you're basically saying that it is acceptable to have speeds better than dial up but slower than a DSL line, AT ALL TIMES regardless of traffic and prior to COVID. So, I should just go pound sand and keep paying for unacceptable internet service, because... I'm just curious, when was the last time you called Hughes customer service and did you resolve your issue in one day, or over several days or gave up? BTW, tried resolving my connectivity issue via email and chat, pointlessly.

doggylover2 · ‎07-17-2020

Have been a customer for over a year and never met my data cap plan, because the Hughes connection is so slow we end up using our phones for just about everything. Frustrated to say the least, but every time I do a speed test my connection speed is phenomenal at something like 40 MBS down and up something like 4mbs. So, bottom line is that we cannot do a Zoom meeting using Hughes and that has become a huge issue as we are paying something like $100/month. I've called tech support prior and been told over and over the weather is bad and therefore our service is down. The service has been just as bad before quarantine, but now we need service more than ever. Some please help with this or I will cancel my subscription as I'm beyond fed up. https://testmy.net/db/SU6TXozcU https://testmy.net/SU6TXozcU.png

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Date Last Visited	‎07-31-2020 10:37 AM

About doggylover2

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