I was on hold for well over an hour tonight. Now I'm tethered through my phone now. Obviously this won't work for my remote work situation, and I'm having to find other options. This was my third call to resolve the issue, but finally hung up. The first two calls had no resolution, only that they think the gateway was undergoing maintenance. I'm pretty sure my modem is fried since there was a power outage right before the issue started. Please fix it or cancel my account. Thanks, Matt.
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