About CKester

Came in this morning and all seems back to normal - iCloud and YouTube are nominal and all is right with the world. ... View more

YouTube - I have watched a good number of YouTube videos from my home network. I have tried Chrome, FireFox, and Safari, with no change in my ablity to view the videos. I have cleared cache, cookies, all that good stuff. I get to the YouTube site, I can see the thumbnails, I can search, I click on a video and the video page comes up but the video screen is black with the white ring cursor spinning. I can drag the cursor and see the video behind it. Same on my iPhone. Same for our iPad. I take the phone, go to civilization, and can see the videos play just fine. What's also interesting is that the ads don't play. At this point I am fairly well convinced that there is something wrong with the ISP.   I have connected my laptop directly to the Hughes modem via ethernet and get the same response. That tells me that the issue is upstream from my wi-fi unit.   I can get YouTube to play if I go through my work network via the VPN. It seems that if I go through some other network other than Hughes I can get to YouTube.   I cannot access iCloud from the AppleTV. And it needs a software update, which uses the iCloud password, which fails, so I cannot update the software, so the Apple TV channel won't play. YouTube does play.   iCloud is still down here and has now taken out our ability to text message using the Messages app. That slowly degraded from missing an image here and there to now I can't send/receive anything. I can get text messages on my iPhone, but that is after logging into iCloud when I was able to get cell phone data service.    So I don't know what is going on with HugeheNet, but my Apple environment is having issues with HughesNet. Something isn't right and it's not on my side of the Hughes modem. ... View more

And I'm adding in the same thing - cannot access iCloud from HughesNet. I went through troubleshooting - Macs, then wi-fi, then direct connect to HughesNet modem with same results. I started a support session, a chat, and waited for 2+ hours for a response, kept getting the same 3 phrases over and over about all service reps are busy.   And I don't know if this is related but I cannot access YouTube videos throughHughesNet. I can get to the YouTube site, I can see the thumbnails, but the videos do not play. The commercials do not play. I go to another network and it is all fine, videos play just fine. I go to other meida sites and videos play fine there as well. ... View more