About braborn

Tech support seems to be working on the issue.  I was down for about a week, but miraculously it returned last night.  It started with just email returning, then Icloud.com, then Apple News.  Been up solid for last day. ... View more

I have no access to icloud.com or apple email.  After going through two x 2 hour technical support calls, whereby I was told that I need to pay $200 for device support, I decided to do my own research.  I am grateful to this blog that others are experiencing my same problems.  I have iphone, iPAD, and Macbook.  Neither of them can get to apple mail, or www.icloud.com from a browser if connected to HughesNet.  They CAN if connected to AT&T 5GE or 4LTE.  HughesNet technical support doesn't understand this and claims not to support any applications or sites that are NOT HughesNet based, i.e. HughesNet email.  I've been in IT for 3 decades, and started on a helpdesk.  I don't understand the reason behind not being honest with customers and tell them there is a known problem and they are working on it.  Liz, the moderator, verified that.  Instead, customers spend countless wasted hours troubleshooting the problem. ... View more