ContributionsMost RecentMost LikesSolutionsRe: They can’t seem to tell the truthI am only been a member of the community since April but I have been a customer much longer. I have done the speed test and I have been told it’s due to the pandemic. And I have also had them check for data loss which of course is still a mystery. But that doesn’t do anything about the fact of that this company has lied to me over and over. Why not address the issue of that instead of the slow speeds, everyone here has slow speeds from what I read. Why not address the factsThey can’t seem to tell the truthI was overcharged $200 on my debit card by this company, that was my grocery money for two months they told me they would issue a refund in 15 days which is BS, so I waited 15 days I called they said they issue the refund give me a confirmation number well as of today there has been no refund issued and I still have no food. I’m getting evicted today and I’m going to be homeless thanks to this company, the greediest co and the worst service I’ve ever had. I’ve done the speed test I’ve done everything asked and I’ve never been able to watch TV with this company, my phone never worked right, this company is nothing but a joke.Not what I expectedI have been using this company for a year and a half and it has been the worst service that I’ve ever had of any company. I have never been able to watch a movie without it buffing and yet I’m told only use our company to do a speed test, G that’s funny wonder why. I never signed a contract nor did I ever agree to one but they swear I did. During this pandemic we have been asked not to work and money is tight so I had to borrow some money from a friend and I paid my bill with it and this company over charged me $200, that money was for groceries and dog food well it’s been a month since I bought groceries and dog food and now I have to wait another 15 days to get a refund. This is the most heartless worthless company and I wouldn’t recommend it to an enemy. Anybody else have weird charges on their bill like dollar here two dollars there for some kind of fee? Yet nobody can answer what that is either, **bleep** good lesson learned. I guess the uppers at this company have never had to go without food, shelter, or warmth, what a bunch of…