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About Dougherty66
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| Date Last Visited |
10-18-2020
12:32 PM
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10-18-2020
08:42 AM
As a volunteer, I did not ask for your opinion. I asked for employee customer service assistance. I’ve seen your post to other customers and it is condescending and your beratement is undeserving.
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10-16-2020
12:26 PM
Who are these distinguished professor’s? Are they employees? I am not familiar with your community service Post. I will call Hughes net immediately this is ridiculous with a condescending attitude. I did not fail and never ever have I ever heard a company blaming the customer for failure to contact them.
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10-16-2020
12:24 PM
Wow the attitude really needs to stop. I am not providing my phone number on a community service posting. You have my phone number in the account. I have tried to call but I was on hold for hours.
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10-16-2020
12:08 PM
I actually canceled service before they even did an install. I came home one day and they were waiting for me to install. I allowed them to install the dish and had absolutely no idea what I actually signed up for. Now I can’t cancel. Service is terrible, I get poor to fair reception. Pixelation’s and buffering. This is consumer fraud when they tell you you can cancel but they still proceed.
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10-16-2020
12:04 PM
I posted that I was having problems with the Internet. Over nine days ago. I followed the instructions and requested a review. Today I get a notification that they are closing the post because they said I never responded. Total bull. I requested a review and they closed out the comment. So, here is a new complaint. Please request a review pursuant to your policy. Please contact me!
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10-11-2020
04:57 AM
Moved from NV to AL 3 weeks ago. Hughes net told me they were the only service in my area, which now I find out is not true. Should have never ordered Hughesnet! First, they input the wrong address and my install was delayed a week, but they already were paid, Tried to cancel During their mistake but they didn’t because Im in the contract (no refund & can’t cancel). Second, the install guys put up the dish in the middle of where I drive my vehicles, so now the satellite dish will need to be relocated or I cannot use my driveway. Third, the reception has been poor to fair. Always pixelated and buffering. Fourth, I was never informed about the usage or tokens, until tonight when I find out I’m out of data. Absolutely no sales person informed me of any of this! I told them I needed internet for streaming and computer. I purchased the suggested plan. They just put the dish in & left. Now I’m reading the reviews and feel totally scammed. Within 3 weeks I have used all of my internet data? Really?! So my data is used, and no one is available to tell me anything because it’s the rainy weekend and I have 0 service! WTH! Hughesnet please contact me.
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