Dougherty66
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Joined 5 years ago
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Re: Hughesnet failed again
Who are these distinguished professor’s? Are they employees? I am not familiar with your community service Post. I will call Hughes net immediately this is ridiculous with a condescending attitude. I did not fail and never ever have I ever heard a company blaming the customer for failure to contact them.5.9KViews0likes6CommentsRe: Never got confirmation email after cancelling
I actually canceled service before they even did an install. I came home one day and they were waiting for me to install. I allowed them to install the dish and had absolutely no idea what I actually signed up for. Now I can’t cancel. Service is terrible, I get poor to fair reception. Pixelation’s and buffering. This is consumer fraud when they tell you you can cancel but they still proceed.4.7KViews0likes1CommentHughesnet failed again
I posted that I was having problems with the Internet. Over nine days ago. I followed the instructions and requested a review. Today I get a notification that they are closing the post because they said I never responded. Total bull. I requested a review and they closed out the comment. So, here is a new complaint. Please request a review pursuant to your policy. Please contact me!6KViews0likes11CommentsNot happy with service
Moved from NV to AL 3 weeks ago. Hughes net told me they were the only service in my area, which now I find out is not true. Should have never ordered Hughesnet! First, they input the wrong address and my install was delayed a week, but they already were paid, Tried to cancel During their mistake but they didn’t because Im in the contract (no refund & can’t cancel). Second, the install guys put up the dish in the middle of where I drive my vehicles, so now the satellite dish will need to be relocated or I cannot use my driveway. Third, the reception has been poor to fair. Always pixelated and buffering. Fourth, I was never informed about the usage or tokens, until tonight when I find out I’m out of data. Absolutely no sales person informed me of any of this! I told them I needed internet for streaming and computer. I purchased the suggested plan. They just put the dish in & left. Now I’m reading the reviews and feel totally scammed. Within 3 weeks I have used all of my internet data? Really?! So my data is used, and no one is available to tell me anything because it’s the rainy weekend and I have 0 service! WTH! Hughesnet please contact me.4.2KViews0likes5Comments