In March 2019 I used my debit card to with my mother up with your service. I was advised numerous times that my debit card would be removed from the account it was just needed for one time fee. Then a month later my card was charged again so we called and they apologized but my card was indeed not taken off of the account like I was told. This morning I went online to my banking only to find out that I have been being charged every month for over a year for my mothers Internet when I was told my card was not on file. Please contact me Hillary at (redacted) I would like my money back as one of your technicians gave out the wrong information
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