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VintageHarper

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‎10-16-2020 07:32 PM

Re: ffeRe: Incoming Email Issues -- MS Outlook

by in Third Party Products
‎10-16-2020 04:26 PM
‎10-16-2020 04:26 PM
We have investigated that route and the feedback there was that it is i likely a mail server/service issue, given that it was working pretty much fine up until Wednesday PM when it started.     Does anyone have a link to the official, current, server and port information?  I'm finding multiple answers within the HughesNet help and this forum.   ... View more

Incoming Email Issues -- MS Outlook

by in Third Party Products
‎10-16-2020 10:42 AM
‎10-16-2020 10:42 AM
Hello -- Since Wednesday, I have been unable to download new email in Outlook.  Outgoing mail seems to not have an issue, but incoming mail is timing out with an error that subscribed folders cannot be synchronized.  This happens perodically, but this is the first time that it has happened recently for a multi-day period (vs. a isolated incident that will resolve itself within an hour).     I've tried a variety of IMAP port options that I've found listed online (143, 587, 993) with and without SSL, and all seem to fail to log-in to the IMAP server on account settings test ("Your server unexpectedly terminated the connection).    While somewhat slow, general internet connectivity is fine via Hughest Net.  We've also tried via alternate internet connection (4G cellphone hot spot), with the same results.  Login via webmail does work (so it's not a password issue). ... View more
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