About PhillipR

Remy, well here we are 53 days after first trying and the phone service is finally off my bill. Called the customer service number about a half hour ago, Valencia transferred me to Randy at the phone service department. Then it started all over again, he said system would not let him cancel. He talked to someone and they said there is a problem. I told Randy that I had communicated with you and the problem was supposedly fixed, He put me on hold again and when he came back on the problem was fixed. Just checked my services and the phone service is gone. Hopefully someone can permanently fix that problem so customers don't have to keep calling and collecting confirmation numbers, I now have six. Thanks for the help. ... View more

Received an Email today asking if I had an acceped solution to my complaint. No, I have not. After four calls to customer service, two Emails to customer service, one try here on the community and two Emails to corporate, still have not received any help in removing the phone service from my account. After all is said and done from HughesNet Customer Service, there will be more said that done. ... View more

Remy, thanks for the update. ... View more