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About Hopesa87
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05-26-2021
02:47 PM
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05-26-2021
08:53 AM
Your solution button is no indication that this issue has been resolved!!! I have been lied to and about and my account has never received any notification of being placed on auto pay in March or any other time. I was promised a refund for the unauthorized payment and nothing has been resolved with this payment.
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05-26-2021
08:52 AM
I also NEVER RECEIVED AN EMAIL stating "thank you for switching to auto pay". There has no verification for anything that HughesNet is claiming!!! I was promised a refund yesterday and still nothing has been done!
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05-26-2021
08:29 AM
I have paid $54.99 and HughesNet and been lying to get more money out of me. They are literally "nickel and diming" me because my account is about to close and their business is desperate for money. Lawyer offices will be opening soon.
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05-26-2021
07:41 AM
I will be hiring a lawyer. This business has harassed me and stolen from me and have lied about my account. I have saved everything.
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05-26-2021
07:40 AM
Of course I want my bill to be on whatever the **bleep** you're talking about BECAUSE I NEVER REQUESTED AUTO PAY!!!! I still don't have my refund that your company promised to give back after they took my money with NO AUTHORIZATION. I screen shot both of you harassing me
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05-23-2021
07:27 AM
Since my old thread was closed after a couple of days..... To Liz the moderator, I have saved all documents and took screen shot of your last reply. I have NEVER signed up for auto pay not even March 2021!! I also have payed every 15th but My account changed to the 25th BEFORE your stole my money. I have saved everything and will not be bullied by a dumb company who thinks they can bully a CUSTOMER/CLIENT. We'll see what happens on the 25th. The operators said she would call me on the 25th when my money is put back in my bank. I assume it's to harass me to pay a bill that I have every right to pay when I have the ability to! I have never once payed a late fee and I expect to keep paying you by the standard of which I have always payed.
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05-16-2021
08:25 AM
Yes I would like immediate attention on my account. I think it's very illegal for a company to take funds from anyone's bank account without verification or notice or anything. HughesNet acted like my bank account was their own personal account to which they could withdraw whatever and whenever they want.
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05-15-2021
05:40 PM
For clarity, I have saved any and all email responses to my payments to which they are cheaper than what was taken out recently. I have always payed on my own time and have never signed up for auto pay. Also, the money withdraw was posted today, 5/15/21(Sunday) with no email verification or anything to that standard. This money was for other household purposes and they had no right to take money that deligated else where. And to be frank and clear they would have gotten their average payment this coming week as usual to my standard of payment. What a hassle to my family!
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05-15-2021
04:05 PM
Thank you. My contract ends July of this year and I'm counting the literal days. I know just how tricky this company is and the service is so horrendous that I actually pay a different service for better quality and faster internet. I can't wait to not be a HughesNet customer come July 2021!
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05-15-2021
02:29 PM
I have never been signed up for auto payment or anything like it! Today is Sunday 5/15/21 and HughesNet took my last bit of money with no email to inform me or even a request to take my money!! I will be calling corporate and telling them about my screen shots of the non recurring bills. I have never been stolen from by a big company and I am sure any lawyer in my town is going to love cashing in on your huge **bleep** mistake!!!!!
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