About Leola

Are all 4 bottom lights suppose to constantly blink even when I am using any HN WiFi ? I read rapid blinking could mean faulty modem box & to unplug & reboot. It did nothing and connotes to blink. I am use to bad service from living in a very rural area in the upper desert of S.CA.  At first my HN work great, but last week when I upgraded to a more GB service, the rapid blinking start after the rep. gal redid my account settings & all. Not been able to find one phone # that gets me Help in the US. I am a spunky 70 yr. old gal, that will learn how to deal with this lack of communication with HN. Good Day Fellow Customers ... View more

So sorry, no excuse ,I was merely looking on how to contact HN Tech at a phone number that doesn't take me out of the USA. Those overseas reps do not have the ability or tools to help or do anything except sell & upgrade.  ... View more

TRIED CONTACTING SOMEONE IN TECH TO HELP ME, DOESN'T SEEM TO BE POSSIBLE. SO I HAVE COME OUT TO THESE SITES FOR HELP MAYBE. I PAY TOO MUCH TO GET OUTSOURCED TO FOREIGN COUNTRIES THAT ARE NOT EQUIPPED TO HELP US HUGHES NET GOOD CUSTOMERS WITH ALL OUR ISSUES. I HAVE BEEN TRANSFERRED UP FALSE PRETENSE OF BEING TRANSFERRED TO SOMEONE WHO COULD HELP ME, TO FIND THEY ARE ABLE TO HELP EITHER. I HAVE ALSO BEEN DROPPED OFF LINE. I SPENT DAYS CALLING AND ALL I HAVE GOTTEN IS STRESSED. I DO NOT NEED, ESPECIALLY DURING THESE HORRIBLE DOWNFALLS OF OUR COUNTRY & FREEDOM. NOT TO SAY THE DEVALUED DOLLAR & RECESSION. I AM 70 YRS. YOUNG AND SEEN MUCH THRU MY DAYS, BUT THE PEOPLE IN CHARGE OF OUR GOVERNMENT NOW HAVE LOST THEIR MINDS AND GOING BACKWARDS. I FEEL THE PROBLEM I AM HAVING WITH HN IS DUE TO TOO MANY BUSINESSES ARE ALLOWED TO MONOPOLIZE AND GIVE LESS CUSTOMER SERVICE. IF ANYONE HAS EVER NEEDED TO GET HELP WITH A BLINKING MODEM BOX ISSUE AND SUCCEEDED, PLEASE LET ME KNOW. THANK YOU & HAVE AN ALOHA DAY. DO NOT LET THIS CRUMMY GOVT. BRING US DOWN.   ... View more

CAN NOT GET AN HELP FROM HUGHES NET FOR A FAULTY MODEM THAT CONSTANTLY BLINKS ON THE BOTTOM 4 WHITE LIGHTS. I RESEARCHED EVERYWHERE & REBOOTED THE MODEM, TO ONLY HAVE IT STILL CONNUE TO BLINK. IT CAUSE ISSUES WITH CONNECTING TO MORE SECURE SITES. EVERY NUMBER I CALL FOR HELP SENDS ME TO THE PHILIPPENES, WHICH DO NOT HAVE THE "TOOLS" OR ABILITY TO ASSIST ME PROPER. ... View more