They expect customers to be quite tech savvy, unlike other providers. ISP, WiFi service, is not my wheelhouse, not my profession. It should be theirs. Though they clearly see the majority of comments are complaints, rather than praise, of their service. I am hoping to find another provider in my area, as I now see it could not be worse. There is no way we are using 30g in 2-3 days every single month. This is a con to get us to buy "tokens", which i'd never even heard of. So disappointed. Never thought it could be this bad. Ours pauses every 5-10 without fail, for 10-50 secs. It's awful awful.
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