The "HughesNet Community Mailer" asked me if the reply to my query solve my problem. While I appreciate @MarkJFine helping to define the problem, it did not get to whether I had something else contributing to the latency issue I am experiencing when conferencing. I contacted technical customer support and learned that: The tech advised that, even when everything is working at peak performance, the inherent latency of the HughesNet system significantly interferes with conferencing. Being unable to conduct a conversation in real-time is not to be expected. So, there is no need to test whether my latency is especially bad; even "optimally" I should not expect conferencing to work. As far as I can tell, the explicit and implicit information provided online by HughesNet with regards to conferencing and latency does not advise that conferencing is out of the question. In fact, an FAQ about Skype says it works. HughesNet sales and marketing material is outside the scope of what the tech was able to address, and I respect that. I can do all the testing I want, but the testing by the tech is what counts. So, when my upload speed was measured by the tech at 2Mbps, my tests which ranged from 0.1 to 1.1Mbps do not a warrant further investigation. The tech was not able to address questions about my router having pre-release firmware, but did confirm that the version I have is the latest. I am fortunate to have 4G phone service. With a hot-spot on my phone and my laptop connected to the hot-spot via Bluetooth, real-world performance outstrips HughesNet during conferencing, email, and general web browsing. HughesNet has an edge when streaming videos.
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