I am very familiar with the subscriber agreement. It says that I get 25 GB (now 30) of daytime data and 50 GB during "bonus zone", and after that's used up, the speed slows down, which is "normally 1-3 Mbps download". It's that last part that Hughesnet is not following through on right now. 1-3 is already slow, and I accept that it's going to be that slow most of the time, as long as it WORKS RELIABLY. It stopped working reliably 3-4 weeks ago. I'm sorry, but a business can't say one thing, underdeliver, then expect customers to continue paying full price. The early termination fee is assessed by Hughesnet because it KNOWS that people will be cancelling as soon as they realize how bad it is and have better options. But not living up to their end of the subscriber agreement doesn't mean they can collect on that. I will not be paying it.
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