ContributionsMost RecentMost LikesSolutionsDeceptive sales practices, poor internet speed, regularly bad customer service and IT service. This service has been sold o me with lies and deceptive sales practices. The promised activites are totally impossible. . I have been battling with poor/low internet speek for months now. Had several IT walking me through changes in speed on my account and it never improved. I have not been back to the speed I had the first 3 months since July of this year I even purchased the next larger package and got crap speed. Then I was promised several times by IT and CSR that a supervisor would call me and speak to me about a new technology with this company to get better service/speed for lesser money. And I never got these calls. Lies upon lies. I am thinking about suing this company for this. Who is experiencing these problems ? Re: Over billing I have the same problem right now in my second 30 days of service. They are fraudalent Re: H.N Fraud I am residential Re: H.N Fraud This false info was given to me as well, my service is crappy and billing is wrong too I am putting a complaint with the railroad commission in As well as Better B B . his company needs to be put out of business. They are cheating on ppl. living in the country side. Not even allowed to use their initials