About bellestarr40

I have stated several times that I have done everything suggested to reduce data use and get better service.  ... View more

I'm done discussing this. I just want to move and be done with it. And I will not pay the exorbitant disconnection fee when I've struggled with unreliable service for almost a year.  ... View more

As far as I can tell, DirectTV offered by Hughes is an additional cost on top of the internet service. And I don't want DirectTv or Dish as  I get what I want on antenna without paying for all the stations I'll never watch. The problem is Hughes service and as we are almost a quarter of the way into the 21st century, there must be a way to bring good service to rural areas, although I'm only twenty minutes from the city and not obstructed. Last night, with the computer disconnected and not using firestick, my phone that uses wifi while here in my house, wouldn't even load in websites or complete logins.  ... View more

I've done everything I can and I understand that you have as well. Hughes is the only service in this area and there are limited options. However, the service is unreliable for the price. Even with a fresh monthly supply of data my computer freezes and lags. I don't use VPN and rarely use Zoom.  I disconnect from the internet when not in use. Hulu takes minutes to load in and then I get Slow Internet errors and buffering. Because it eats data so fast, even at the lowest resolution, I have to limit my use of firestick and watch reruns of old shows on antenna. I'll try downloading shows from the link you sent but it looks like the choices are few and not the shows I want to see.  ... View more

I have sent two private messages to you as directed in your reply and haven't had a response. I'm copying them here.    Thank you for the response. I wrote support on email a few days ago and never got a reply and I've called India and won't do that again.  I have watched streamers before when using bonus data with some buffering but got nothing but buffering recently when trying to open them. Service is interrupted here by a little wind or light rain. I just finished a zoom job interview and had to reconnect four times in 15 minutes. The monthly fee is high enough plus the cost of buying tokens which I do reluctantly, so purchasing a higher level of data is not an option.  I checked an hour ago and the streamers loaded and opened as they should but tonight when I try to watch a movie or series I may get nothing but buffering again. Lately the level of bonus data seems to be lower than before with my laptop internet going off by itself. I disconnect whenever I'm not using it and limit my time on firestick but overall I'm not satisfied with the service, but I have no choice in this area.    I can't find the second one...probably because the internet keeps cutting out and the laptop freezes. As stated, I went onto firestick in the evening and some of the films would not load. I noticed that the modem lights were flashing crazily indicating a search for internet access, so I disconnected the cable and waited five minutes. The flashing gradually subsided to normal levels. The service has been unreliable since I signed up last August.        ... View more