ContributionsMost RecentMost LikesSolutionsMember created Blah blah blah Re: Hello First Re: Hey Testing from member role Re: I may get in trouble for this but..........Hi GW Simple explanation is we are going to take your existing Community accounts and mash them into your existing logins for the Support Center (billing portal, CMC, my.hughesnet.com, however you wish to call it) So what will happen is your "new and improved" GS account is automatically going to log you in as your current GW account instead. Hope that makes sense. AmandaRe: Asked for a rebate for a new referral but forms are not understandableGood morning rcrhome, Thanks for posting, the only way to check on the status is through that site. When I tried to fill out the registration info on the Refer a Friend site, it said you were already registered, so there's that at least. If you try tolog in, you'll see this page: https://hughesnet.getambassador.com/login/ Beyond that, you should be able to check on the Refer a Friend rebate status. -LizRe: Questions after Gen4 upgradeHi prsmart, Thanks for posting, glad to hear you upgraded to Gen4! Regarding rebates, you can check here for your eligibility:http://rebate.hughesnet.com/Pages/ResidentialRebates.aspx In looking at your account, the $10 x 12 months credit is applied, and you still have complimentary tokens in your account. Please let me know if you have additional concerns. Thanks, LizRe: Too Much For Too Little....Hello I see it's your first post here, so welcome to the community! If you feel that your current plan does not meet your needs, you can upgrade your plan online via the Support Center: Alternatively, you can call us at your convenience at 866.347.3292 to switch plans. Thanks, Liz