This was VERY informative--- and, answered my question about 12 hours too late. I went directly to Glasswire, told them specifically what my problem was, gave them my specific machines/devices. They explained to me--- that Glasswire, only measures what it is downloaded on. There are NO current applications for apple wifi devices. So-- Glasswire is saying, "we will not solve your problem". SO-- Why does everyone in this community keep telling me to download it.. I was scratching my head... GWALK--- Your post completely explains how Glasswire is used.. this is what I needed. Glasswire DOES NOT give you the answer "straight up", you have to use deduction and reasoning and have a great deal of computer knowledge to get it to work to find your answers. In the future, if possible, Please do not tell the "person on the street" to download this program, without ALSO explaining that it takes a lot of deduction, and reasoning to make it work for you specifically. This is probably easy for you, it is not easy for me. It is not easy for many many people. I must agree with "amantim", I am not sure this particular post was "condescending", (I didn't see anything) but, many posts are, or.. many posts are above so many peoples heads, that they think they are condescending. I know this is not your purpose at all. But, please try to understand, as "amantim" explained so clearly. Some people work at jobs, have children, sick or elderly relatives, etc. Many people do not have the time to devote to learn about this. We do not know each persons abilities, strengths and weaknesses. However, everyday, people are bombarded with TV advertisements telling them how great HughesNet is, the advertisement doiesnt say, You need to understand how this works to use it! I know it is hard to understand, but try and think of it this way. ""I am a retired special education teacher, I teach children and test children using instruments such as the Brigance Measurment of intelligence, there I am looking to see if they score two standard deviations below the median score of their peers. From there, I administer the vineland adaptive behavior scale to the child's parents to determine if the child will score within the normal range of his peers, I determine that score, by asking specific questions related from child's daily living skills, communication skills, verbal skills, writing skills. I then take the measurement from each test score, and using a formula (in my head, that is memorized) again determine their score and then measure it against their peers to see if it too, falls 2 standard deviations below."" NOW--- UNLESS you are a special education teacher--- You have no idea what I am talking about. It is the SAME way for people on the street. This (Internet satellite service) is not their expertise. And frankly, when people are confronted with someone or something saying, "This is easy...do this" it is actually scary and there are still a lot of people who fear computers! Bottom line-- try and empathize with people, or, try and put yourselves in their shoes. There ARE and will always be people who are intimidated by something they do not understand. For me, personally--- I have to tell you-- I can "talk the talk"...but, I will be perfectly honest. What I mostly know about data and usage and loss, I have ONLY learned in this community in 4 short weeks. I am still very confused by what you guys talk about, it is extremely over my head, I will read, and re read over and over again a direction... to be honest again-- I believe it was you-- who sent me a post about taking devices off, and you sent a beautiful diagram... do you know...I have PRINTED that POST-- I have STUDIED that post-- and, honestly- I do not know where to start, Honestly, all of those photos I am "supposed" to post to the community--- I am totally LOST HERE... Seriously-- I am the type of person who will obsess over something until I know it. Do you know, I am spending HOURS on this-- DAYS, until, I truly believe, I literally MADE MYSELF SICK with stress over how I was going to follow THAT diagram! AND-- I literally was sent to the hospital twice! So... Laugh all you want, criticize and joke about it if you want. This is MY REALITY. Tonight- I will go to bed, literally with that darn diagram.. and fall asleep with it by the bed.. and I will try and tackle it AGAIN tomorrow. The reason I was not active in here today--- MY HUSBAND WOULD NOT ALLOW ME TOO... because it is upsetting me too much. Do not get me started on the GUILT I feel, because you spent so much time on the diagrams and directions!!! In all honesty, Amanda has found a way for me to leave this all behind.. and I am jumping at it, I do not care if I never have internet again.. seriously... I am so burned by this whole experience.. that I am seriously ready to toss the ipad and the phone and go back to a dial up. Please know, this post does NOT apply to those customers who FLY in and cuss all about Hughes net and then don't answer any follow up questions.. those people are not even trying.. flying in and cussing about a company, gets nothing accomplished. however...do know, there are people on this board who try and try to do the things asked and it is Just too much.. I am one of them. Have a nice night. Thank you very much for your help, your diagrams, your directions. I have learned a lot. Kim
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