About kennethlipowski

Thanks for the reply however the router isn't the issue. I went through the whole routine with phone support. The modem is 3' away from the router as I told the rep. and I did the unplug router/ bypass/ plug back in. Was getting same results either way. Still unreliable and having to constantly reload pages. If the IP is the issue (which it isn't) why didn't the installer make the necessary adjustments? ... View more

Yea I'm at my wits end regarding this whole network. I've spoken to several of my neighbors who are also on HN. Same sketchy service. When I was with Wild Blue the service wasn't best however it was reliable with the exception of bad weather, snow storms, and thick heavy rain. Was on the phone with a tech for over 30 minutes, plugging this in, unplugging that, bypassing the router, go to purple page, referring me to a parked website for use of bonus bytes blah, blah, blah.... Maybe all this bs isn't the case for some users, however me and some of my neighbors are fed up! ... View more