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yes, thank you. Just snagged it and bookmarked it. I can't open the file right now on my end until I manually disable my Turbopage being that the link is a HughesNet link (ongoing minor glitch with my system) so I've bookmarked it and will check it out later. (((THANK YOU))) ... View more

This past week my own speeds have been slightly higher, averaging, about 12 Mbps (download) and around 544 Kbps (upload) but usually I can expect around 8-9 Mbps download and around 400-600 Kbps (upload) speeds. You will find, as like myself, certain days of the week will be slower..Weekend, Saturday evening, and Sundays especially, your speeds will be slower, as will Monday mornings. Speeds will generally pick up during the rest of the week. Of course, weather will play a roll in this, as well as the weather in your entire 'gateway'. Keep in mind that advertised speeds are up to 5 Mbps (download) and up to 1 Mbps (upload) if your using the HN9000. ... View more

Hi bkellyaz I also have the HN9000 modem. 1 green and the rest blue is normal... any disruptions will cause that green light to turn amber or red.. this below is a screen shot of my system control center taken just a few mins ago.. As far as speed, YES, 9 Mbps is about the average speed you can expect. As for speeds, 9 Mbps is good.. 'advertised' speeds are up to 5 Mbps, so believe it or not, your almost running at twice the advertised speed. ... View more

heard the word 'shill' and ran right over... (what? I'm scottish, I can't resist being a smart ARSE) OR should I say...... a 'SHILLY' wee bugger. ... View more

heard the word 'shill' and ran right over... (what? I'm scottish, I can't resist being a smart ARSE) OR should I say...... a 'SHILLY' wee bugger. ... View more

good to see your still online...it's a start 🙂 slowly but surely... If I could..I would donate all of my tokens/unused data to you. You really have been a trooper through all of this. ... View more

tooo funny! ... View more

I'm sure that they did, and I'm certain that our moderators will have no problems pulling up all of those conversations using this single reference #'s. Thank you for providing that as it will really save the moderators a lot of time in retrieving those phone calls. It's getting a bit late in the day and I'm on the West Coast, so more than likely the moderators have already gone home for the day. There are here Monday thru Fridays, (9am - 5pm) I know you want to get this all sorted out quickly, and especially before these technicians come out to your house, so again, hang tight as they can expedite all of this for you, review those calls  and get you squared away 🙂 ... View more

Guess what MAY be heading in my direction this afternoon? I just got a call from a very lost and confused UPS delivery man who has a package for me. I've not been expecting any kind of delivery via UPS so I can only guess it must be the router WooHoo! He is still some 45 miles away but I gave him very detailed directions on how to get to my house...and just so long as he doesn't turn right instead of left at the 2nd tumbleweed, and goes straight onto the dirt road instead of off in another direction...he should get here by 5pm 😛 I doubt this poor UPS driver will be putting a big in for the permanent position. Our wonderful UPS driver Chuck, after 15 years of delivering packages out here, and some 30 years of service with UPS, retired about 2 weeks ago. His route has been taken over temporarily by several different drivers, none of who are to thrilled at having to drive out this way. *He could of easily thrown the package alongside the road..no one would of any the wiser, lol (OOOPS!) but he didn't...I've got some left over shortbread and some other baked goodies I made over the weekend...so I'm going to put a plate together as a little 'thank you' just to show my appreciation. *for those who may take that out of context (you know who you are)... there is a huge difference between 'brown nosing' and 'not wanting to burn your bridges* when your services are limited. I choose not to burn my bridges... ... View more

Hi cnmcurtis 🙂         At the end of each phone conversations with customer service yesterday you should of received a reference #. Do you by any chance still have those #'s ? The moderators on this community are all corporate level customer service representatives, and they can easily go back, review each of those calls that you made, and straighten this entire matter up for you. Just hang tight..and if you did write down those reference numbers, any of them, please list them to speed things up. ... View more

May I ask why it is you left Exede? ... View more

LMAO!!!! ... View more

alrighty, will do, I'll let you all know when it arrives. I don't actually know if it's been shipped or not..I never verified my physical/shipping address with anyone so hopefully it will get here okay.  My Walmart order (via FedEx) has been bouncing back and forth between Bloomington, CA and Las Vegas, NV for the last 8 days now. ROFL! ... View more

Well shooot guys, I noticed you all posting this several days ago but didn't realize it was in preparation of the router being shipped to me. Is there anything I need to be doing ahead of the router arriving? ... View more

Hi Patty, Just checking in on you..and wanted to let you know that the community websites (all across the board, not just HughesNet) went down earlier today and just now came up. Hopefully tomorrow morning one of the forum mods can get with you when they sign in. ((HUGS)) ... View more

Hi, i just wanted to stop by and welcome you to the community. I'm sure one of the members on here that have experience with both Instagram and HughesNet IP address will be able to help you figure up what is causing this issue. Hang in there...hopefully, with help from the community members, you can get resolved 🙂 ((HUGS)) ... View more

I see...thank you. that all makes sense. Wanted to make sure i was following along with what you were saying... ... View more

This sounds almost like a 19 hour 'rolling' period..(similar to when I had Wild Blue and our data was based on a 30 day rolling period) and if so, would I be correct in assuming that the only way for Patti to really get back to having a full 345 MB of data (19 hours worth) available to her would be to basically unplug the modem completely for at least an entire 24 hour period, if not longer? Based on what you are saying, unless she does this, it would seem she will NEVER have a full 19 hours of data available as any data she uses during that first hour will not fall off until the 20th hour...and so on..(just keeps 'rolling' along like that) Once she plugs back in her modem, she would need to closely monitor her hourly usage, to ensure she is staying within an acceptable range (18.42 MB per hour) in order to not exceed her daily bandwidth allotment.  Would this be a correct assumption Gwalk? ... View more

Patty, I've been following this thread and I just wanted to tell you how much I admire the patience you have shown here in the community, as well as your willingness to follow up and try some of these suggestions.  I sure do hope that your data issues are resolved. (((HUGS))) ... View more

I agree! ... View more

Thank you!! ... View more

By switching over to a 'metered' connection, you are simply 'delaying' any available Window Updates from automatically downloading. Once you have changed your connection to 'metered', you can, at any time, follow these steps below to see if any Window Updates are available and from there, you can choose whether or not you want to download them at that time. Open your Start menu and select Settings to launch it. Click or tap the “Update & Security” icon Under the Update Status it will let you know what, if any, Window Updates are available for download and will give you the option to download them at that time. If, at any time, you connect your desktop computer directly back up to your HughesNet modem via Ethernet cable, your computer will recognize this connection as no longer metered and all available Window Updates will begin to download automatically. ... View more

If your using a desktop computer and it is connected directly to your HughesNet modem via an Ethernet cable, you will not be able to change your settings to 'metered'. If your computer (desktop or laptop, or any other device using Windows 10) is connecting to the internet via Wifi, through a router connection, you can follow these steps to set up a 'metered' connection. Open your Start menu and select Settings to launch it. Click or tap the “Network & Internet” icon Select “Wi-Fi,” and then select “Advanced options” at the bottom of the list of nearby Wi-Fi networks. You can then activate the “Set as metered connection” option here. ... View more

Streaming the webcam may indeed use up a good deal of data. I'll tell ya..I home schooled both of my boys (Connections Academy). At the time we had Wild Blue..same type of 'satellite' service as HughesNet, just a different provider... We were, as part of the school curriculum, required to attend at least 2 live lessons per week, per child. After the first week, it was just impossible for us to continue doing that as we simply did not have the bandwidth capabilities. Even downloading the e-textbook used a great deal of our monthly data allowance....and back then, our data didn't reset 100% at the begging of every month...but rather we were on a 30 day rolling period (horrrrrible) Like you, students were also required to set up/use a webcam so that the teachers and students could see each other for certain lessons/tests We were lucky in that our school, being aware of our location and our ISP limitations, worked with us during those entire 4 years, providing us with other options/alternatives and making it possible for the boys to complete their daily assignments without the need to attend the live lessons or use a webcam. For certain test, it meant us having to drive 300+ miles to the closest testing facility, but we did what we had to do. The school sent us hard copies of their textbooks each year so we didn't have to download them, and we got into a habit of working 'offline' and via phone as much as possible. I'm happy to say that both the boys graduated 🙂 my youngest is now married and serving in the U.S Navy, and my oldest went on to college to complete his ADN. It's not impossible to get through your schooling using HughesNet or any satellite provider, but it does take some patience..a LOT of patience and no doubt, if you choose to continue with HughesNet, it may be a good idea if you contact your school and advise them of your internet/bandwidth situation. I am sure they will work with you and provide you with alternatives to your current requirements based on your situation. ... View more

Hi Kelli,   I was just browsing through your conversation here.. There are a number of things that you can do to ensure that your computer and any other connected devices are using the very least amount of data possible. I'm sure there are several members within this community that would be willing to work with you to ensure that your both your computers and router at set up correctly for optimal use. If your willing, perhaps you could provide more details on your exact set up... how many computers, what platforms they are using, router information, etc..any and all details you can provide with regards to the way you have your computer set up currently can really help determine all what else you can do to prevent your devices from using more data than they need to be. Also..this initial 20 days of resets is a great time to download the programs suggested above and is one of the reason why HughesNet does this. Many people get upset because HughesNet conducts these resets during the first month of service, but if you think about it this way...when you get a new cell phone, you end up using a lot, if not all, of your monthly cell phone data, because your having to re-downloading all of those apps and/or update the new phone. The cell phone companies don't take this into consideration so whatever data you use to set up your new phone is charged against you..like normal. HughesNet expects and understands that new customers are, more than likely, going to be using more data than normal during that first month...so to offset this, HughesNet resets your allowance daily for the first few weeks. If anything, this is a time to take advantage of those resets and download everything you need before this period ends. ((HUGS)) ... View more

It would seem to me that opening the desktop version of the Status Meter, more than likely, uses LESS data versus the amount of data you would use having to open up your browser, signing into your Hughesnet account/My Dashboard, and viewing your usage via that page. ... View more

Here is a screen shot of my own Glasswire usage breakdown, and as you can see, since 12.01 am this morning until now, during an almost 10 hour duration, my HughesNet Status Meter (version 6.5) has only used 391.3 KB which is a trivial amount. Did you by any chance take a screen shot of your Glasswire window showing how much usage your HughesNet Meter was registering at? Even if my HughesNet Status Meter were to use a full 1 MB every day, that's only accounts for a monthly total of 30 MB for the entire month. ... View more

Chewgirl,      I figured you had thrown up the wrong screen shot 😛 I know I do that all the time and end up having to edit my post. I stand corrected about Facebook and utube....I have no clue where I got that..ROFL! I could of sworn I read that in your original post... I need more coffee, hahahaha Like GabeU said..even 198 MB is still quite impressive for all that you did do. Well done! ... View more

Looking at your screen shots closer...if you look underneath the 'circles', they BOTH have the same "There are 6 days left in your Data Allowance Cycle" which would suggest that these two screen shots, going by the time stamp at the top of each one, are actually 24 minutes apart, and not 24 hours....which would certainly be a more realistic analysis for 8MB. Did you upload the wrong screen shot?  I uploaded the wrong picture on here the other day on one of my own conversations...both were 'untitled' but I didn't see the (1) and the (2) so I just clicked on the first one I seen. lol ... View more

okay..I gotta ask because I'm sitting here scratching my head on this.. Are you saying, after 24 full hours, based on the activities that you DID do, (Facebook, school stuff, U-Tube, message boards..etc) you only used 8MB of anytime data and ZERO bonus data? I looked at your first screen shot taken at 12:07AM..and your data is showing as the following.. anytime data ~15951MB bonus data ~ 48767MB Some 24 hours later, at 12.31AM (according to your screen shot) your data is showing... anytime data ~15943MB (- 8MB) bonus data ~ 48767MB (same) Are you sure these two screen shots are 24 hours apart..or could it be that 24 MINUTES apart? I think you may of made a mistake..or uploaded the wrong screen shot perhaps. that, or I need to more coffee and a better calculator, hahaha 😛 ... View more