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Stacey2
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Re: Case #46180163
This reply was created from a merged topic originally titled False advertising. Hughesnet guarantees to offer the fastest Satellite Internet service....what good is being fast if you don't back your service with enough data coverage to support today's ways of life at an affordable price! I can go hardwired with my local internet provider and get more data coverage and faster internet speedsat half of what Hughesnet charges....wish I had done this research before saying "yes" to a bundle deal offered through Direct Tv!6.4KViews0likes0CommentsRe: Case #46180163
This reply was created from a merged topic originally titled WTF are "Tokens"?. I was offered "tokens" as an ploy to get me to keep my Hughesnet service....after having nothing but problems with my service from day one, I asked to cancel anyway. Tokens and other data increases at no additional charges is Hughesnet's way of keeping you baited and on the hook for a NIGHTMARE of internet problems!6.4KViews0likes0CommentsCase #46180163
Got roped into Hughesnet as part of a "bundle deal" with Direct TV. I signed nothing with them up front and between the two providers Iwas paying more than what the advertised "bundle"and had LOUSY or non-existent internet service!I have had Hughenet since January and have never been able to access my account because I was never given my SAN (whatever that is). Have had nothing but problems and requested to cancel on 3/1....but am being told that there is a $400 cancellation charge! This is BULL SHIT! They promise to send a tech out and drag it out by a week or more, say that they are going to try increasing your GB service to see if tht helps, then offer "tokens" whatever those are just to keep you on the hook long enough to assess termination fees which were NEVER disclosed up front!6.4KViews0likes8CommentsCase #46366890
SAN....? I have had Hughenet since January and have never been able to access my account because I was never given my SAN (whatever that is). Have had nothing but problems and requested to cancel on 3/1....but am being told that there is a $400 cancellation charge! This is BULL SHIT! They promise to send a tech out and drag it out by a week or more, say that they are going to try increasing your GB service to see if tht helps, then offer "tokens" whatever those are just to keep you on the hook long enough to assess termination fees which were NEVER disclosed up front!3.1KViews0likes1Comment