Pardon me for thread jacking, but I'm in almost the same shape as Tish. I've been a HughesNet customer for 9 years and have never been satisfied. I just had a tech out a week or so ago to install a new modem and it seemed to be very fast while he was here. As soon as he was gone it was turtle speed again and continues to be. I'm about to cancel and try another provider. Just tired of the aggravation and dealing with customer service and getting no lasting results. Any help would be appreciated, if you would like to keep a customer.
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