About WJA

You don't have to make any changes for Windows 10 to work with Hughesnet, the issue may well be that some things you had on your previous OS don't work with Windows 10. Sounds from your description that whatever you are using as an email client isn't compatible with Windows 10. ... View more

I have gmail and it works just fine for me. I also have an outlook account and have found that gmail is much slower than outlook when it comes to getting mail. I sent an email to both accounts and I got it in outlook much faster than gmail. However I find gmail to be more dependable and stable than outlook. I get my mail on either my desktop or laptop, don't have an ipad ... View more

I really have to ask this because I am constantly trying to figure out why it is that people think Hughesnet should be responsible for the actions of 3rd party operators. In the past Hughesnet has helped out with additional data to cover for the Windows 10 upgrade. I personally don't think they are in anyway responsible for this but because they are concerned for the customers they reach out and help where they can. Frankly they do not have to do this. I'm sure when one of the Official Reps sees your post they will offer you some kind assistance. ... View more

I've run Hughesnet, AT&T and testmy.net back to back and AT&T and testmy both match but Hughes is way off If I am not mistaken Micro$oft is going to be dropping IE and pushing everyone over to The Edge. ... View more

You've come to the right place. The Official Reps here will take care of you and see that all your problems are solved. As for the $59.90 bill with the $10 credit. That would be a bill for both the internet and the phone and it would be correct. ... View more

If you had done any research you would know...... Dish Network launches nationwide satellite broadband service with ViaSat, Hughes, calls it dishNET http://www.engadget.com/2012/09/27/dish-network-dishnet/ 9/27/2012 ... View more

The heck with VP Sales, he would be what is known as a spin master. Let's hear from legal. ... View more

Great Question. As a paralegal I would love to hear what their legal department has to say. Didn't notice the changes but apparently they want to have the best of both worlds. I'd love to see 25Mbps/3Mbps service, heck 1/2 that would be great! ... View more

Hughesnet isn't for movie watching and a lot of streaming. The system isn't designed for that kind of thing. It offers a service that we wouldn't have in the areas the big box cable providers don't give a damn about. Frankly if they did come to my location tomorrow I would tell them to take a hike. Being able to watch movies and do unlimited streaming would be nice but I can live without it. I'm glad to have my email, news feeds and be able to work from home. It's what I understood Hughesnet offered when I signed up. If I want to watch a movie I get it from Redbox or buy it. I's love more data and more speed but faced with what is available without Hughesnet (nothing) I have no complaints. I too would rather deal with English speaking CSRs and don't understand why Hughesnet doesn't bring that back to the U.S. I do that kind of work from home and Hughesnet could do it as well. ... View more

I had the same problem 3 months in a row, then I started looking at the numbers and decided to start using the process above. It stopped the DDDD, but I didn't think it was a Hughesnet problem. So I started looking at what was running on my system while I was not using it and shutting down different things. I always left my browser running with my email open so it was always there if I came in to take a quick look. I finally shut down my browser (FireFox, just want to be specific) and the DDDD stopped. I'm now 5 days away from my reset date and I am still with normal usage. Granted I also do what I know will be heavy in data usage during the so-called "bonus" hours but I think leaving the browser open 24/7 uses a lot of data even when you aren't there. ... View more

I can't speak for Hughesnet either, but when I signed up I signed up for Internet, NOT for TV or movies. Even when I lived in the big city and I had Comcast (and boy did I have issues with them) I did not expect to use the Internet for TV and movies. Hughesnet provides Internet where it might not otherwise be available. That in and of itself counts for something. Now they are providing phone service which saves me $70 a month over AT&T and is a damn sight better and a lot more dependable than AT&T. When you sign up with Hughesnet you know what you are getting as far as data allowances, how you use them is up to you and when they are gone they are gone.  I don't like it but that is the nature of the animal and sometimes it means if I am going to do some heavy duty data transfers I have to wait until the "Bonus" period to do so. Hughesnet provides what the big boys won't and I for one am grateful for it. Like any other resource you have to use it responsibly ... View more

I tried to go to the link https://community.myhughesnet.com/hughesnet/topics/gen_4_service_plan?topic-reply-list%5Bsettings%5D... and got told I do not have access to the material. what????????? What is so secretive about this so-called info that you have to have an administrators permission to view it? ... View more

You didn't say what OS you are using or if you are connected directly to the modem or to a router. If you are going through a router disconnect from it and connect directly to the router, if that fixes the problem then your router is bad or needs to have some settings changed.  Just for maybe a little more info you might look at this article: https://social.technet.microsoft.com/Forums/windows/en-US/eeb84518-903d-46d1-9398-80cf211878d7/windo... ... View more

See if this article helps you at all http://atechjourney.com/dns-server-not-responding-error-fix.html/ ... View more

This can all be handled very simply without threats of violence. You tell the lady on the other end of the phone that this clown is NOT welcome on your property and if he shows up you will have him arrested for trespass. Simple and keeps you out of jail on a transmitting threats charge. ... View more

Have you checked your system status? http://192.168.0.1/ What color is your system status button? Have you used your monthly allotment and are on SmartBrowsing? ... View more

I have noticed a lot of data drain over the past 2 months and I want to make the same test as posted above but I have Hughes voice and so can not pull the plug on the modem. Would disabling the router do the same thing? ... View more

Melody, my speeds vary depending on where I run the test. My DLD speed varies between 10.38 - 9.81 (MBPS) and my ULD can be anywhere from .73 - 1.5 (MBPS) and I am using a router between my computer and the modem. Try using http://www.geeksquad.com/do-it-yourself/tools/test-your-broadband-speed.aspx and see what you get. The speeds you are posting are ridiculously low. Are you Gen4? I know Hughesnet will only accept the results from their speed test but your results will vary depending on where you are sending the data. ... View more