Chris11
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Joined 10 years ago
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Re: The look of the home page.
Hi ljnich, Thanks for your feedback. Many things are being looked into based off of the response we've gotten from this new update. Can't say we'll specifically make everyone happy with the changes, however everything is being considered. - Chris4.7KViews0likes0CommentsRe: Make it simple & easy to use and LEAVE IT THE HELL ALONE!!!!!!
Hello Robert, Thanks for posting and providing us with feedback. Are you having any specific issues that you can share? With anything new it takes come getting used to. We are trying to make sure everything is working as it should so feel free to provide us with more insight. Thank you, Chris3.7KViews0likes0CommentsRe: Discounts?
Hi Dawally, I've added a service discount of $20 for the next 12 months. Your monthly payment should now be $70. I hope this is satisfactory. You've been a customer for some time now. All payments have been on time and I hope this bit of money saved is able to help. Hope to hear from you soon. Thanks, Chris5.5KViews0likes0CommentsRe: Internet down
Hello Robert, Best thing to do is provide us a recent case number or your modems serial so we can locate your account. This way, we'll be able to assess what should be done and have you back up and running as soon as you're back. Hope to hear from you soon. Thanks, Chris1.8KViews0likes0CommentsRe: missing email
Hi possibilities, Thanks for posting and welcome to the community. Are you having trouble with the email associated with your profile here on the community? From what I am seeing on your account, there shouldn't be a problem with your @hughes.net account. Hope to hear from you soon. Thank you, Chris2KViews0likes0Comments