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05-09-2017
03:19 PM
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04-25-2017
03:07 PM
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So I've been waiting all this time for the new satellite to be up and running and now I'm reluctant to upgrade. 1)When I first started with HughesNet I was told I could stream Netflix with the plan I signed up for. That was not true and I ended up cancelling my Netflix account. I am reluctant to even contact customer service about the upgrade, as I don't know if I'll be getting accurate information. 2)I'm close to the end of my contract and after being stuck with this for so long I don't want to be locked in again. Is a new contract being forced on people who upgrade? 3)I see from other posts that it's great now, but is it going to get bogged down as more people switch over? My current connection gets so slow in the evenings that it's barely useable. If it's going to end up being the same then why switch? I'd appreciate any input on these issues!
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Gen5
01-10-2017
10:40 PM
Turbopage doesn't seem to be causing as much of an issue as it was before. Our service was never that great to begin with - we get the "connection timed out" error quite frequently no matter what, and just reload a few times and the page usually comes up. But I don't seem to be running into as many issues as I did before when I had turbopage enabled. We've had cloudy, stormy weather for the last several days, so that has probably slowed us down a bit as well. Thanks for your help; I appreciate it!
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01-07-2017
02:57 AM
Thanks Amanda, I'll leave turbopage on for a few days and see what happens.
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01-06-2017
06:01 AM
Thanks for your response Amanda. It's definitely worse in the evening. With pretty much any web site, we'll get the message "ERR_CONNECTION_TIMED_OUT" several times before it will finally load. We get that a lot in the evenings anyway, but it's worse when turbopage is enabled, and happens more frequently during the day when turbopage is enabled. It's easier to just keep it disabled than put a lot of effort into troubleshooting. Unfortunately I will probably switch to Verizon as an ISP as soon as my contract with HughesNet is up. Service is just too slow in the evenings. Often I can't get the sites I need to load at all, whether turbopage is enabled or not.
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12-30-2016
06:45 AM
Is this new satellite online yet? Service continues to be extremely slow during evening hours when I am attempting to get work done. I often give up on using my PC and accomplish whatever I can on my cell phone data plan. I'm going to have to try to find a different service provider if I don't see some improvement by the time my contract is up.
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12-30-2016
06:39 AM
Is there a way to have Turbopage be automatically disabled at all times? My internet connection is essentially nonfunctional when Turbopage is enabled. I either cannot load web sites at all, or it takes several tries for each page load. If I shut everything down when I'm gone for an extended period, it would be nice if I didn't have to disable Turbopage every time I restart; plus I'm the only one in my family who can disable it so if I'm not around to take care of it nobody can access the web sites they need.
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HughesNet System Performance
02-26-2016
12:01 AM
So then would it benefit me to ask this question again at the end of the year? The technician implied that I might have better service if I switched to the new satellite. Ours can get really slow during busy times of the day.
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02-25-2016
11:30 PM
I'm not sure; how could I find that out? I've only been with HughesNet since last summer, so I probably have the latest service. I'm in Montana, and he told me that a new satellite would be launched soon that would service my area, and that it would probably be ready around February. Not so?
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02-25-2016
11:18 PM
When a technician was out to my house for service last summer, he told me that HughesNet would be launching a new satellite for my area soon and that I should see if I can change over to it some time in February. Can anyone help me with this?
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