rmvelin
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Joined 10 years ago
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Who's NOT upgrading to Gen5?
So I've been waiting all this time for the new satellite to be up and running and now I'm reluctant to upgrade. 1)When I first started with HughesNet I was told I could stream Netflix with the plan I signed up for. That was not true and I ended up cancelling my Netflix account. I am reluctant to even contact customer service about the upgrade, as I don't know if I'll be getting accurate information. 2)I'm close to the end of my contract and after being stuck with this for so long I don't want to be locked in again. Is a new contract being forced on people who upgrade? 3)I see from other posts that it's great now, but is it going to get bogged down as more people switch over? My current connection gets so slow in the evenings that it's barely useable. If it's going to end up being the same then why switch? I'd appreciate any input on these issues!Solved10KViews1like10CommentsRe: New satellite
Is this new satellite online yet? Service continues to be extremely slow during evening hours when I am attempting to get work done. I often give up on using my PC and accomplish whatever I can on my cell phone data plan. I'm going to have to try to find a different service provider if I don't see some improvement by the time my contract is up.8.6KViews0likes0CommentsRe: New satellite
I'm not sure; how could I find that out? I've only been with HughesNet since last summer, so I probably have the latest service. I'm in Montana, and he told me that a new satellite would be launched soon that would service my area, and that it would probably be ready around February. Not so?8.6KViews0likes0Comments