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About mg61
since
08-05-2015
12-09-2020
mg61
Freshman
10
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3
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| Date Last Visited |
12-09-2020
05:28 PM
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12-09-2020
03:27 PM
I know the routine with HughesNet I always reboot my system when I have issues as its the first thing tech support asks you to do. No it didn't fix the issue. It never does
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- my
12-09-2020
02:29 PM
We have used our monthly allowance for internet but was assured that would not affect our phone service. But this happens everytime we have this we get poor phone connections, dropped calls and unable to connect calls. I have called previously about this issue and yet it continues. I have no other options, there is no cell service at our home and we are dependent on this poor product. Would love some help finally getting this solved and not the don't use up your time when I have 2 people working from home
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07-15-2020
03:12 PM
When I call in with issue to Tech Support it is a given i will be disconnected. Do others have this issue or just us with HughesNet Voice service? Oh and does anyone ever get a call back if disconnected? It has only happened once in the 6 years with this company, sad to say.
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07-10-2020
02:36 PM
The disconnect/reconnect was on the closest devise to new booster did not have this issue last night. No idea why but no red x in RTT either.
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07-09-2020
06:57 PM
Have installed the wifi booster and am having an issue with one of our connections they get disconnected and reconnected on the 5G network and can only stay connected on the 2G network. We did not have this issue prior to new HughesNet Booster, any suggestions? Also we have a lot of lag and yes I know we are in FAP but this is different not sure how to explain. Did look at the system status and found RTT had an X on it which indicates ping issue if I am correct. Did find an excellant signal location for booster so not sure why we have this. Any help appreciated thanks
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- fifi
07-07-2020
12:30 AM
Oh I signed for it was not given a choice it was there or not installed. I've had it with tech support always insisting I plug my computer into it and having argument with them over it. Latest statement was we had wifi extender incorrect and that was our issue. I just want this moved to a usable location and to quit being held hostage by employees and contractors of HughesNet
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07-02-2020
03:44 PM
Installer insisted that the router be placed in the most remote location of our home, a storage closet that has limited access. I want to move router out of there to an actual location that we can access easily! What do we need to move this, thanks in advance
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