MzLiz
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Joined 10 years ago
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Re: Here's an Idea for Upper Management
Well thanks katie I guess. Often times it's not what you say but how you say it..There's a way to offer advice and interact with customers without being "aggressive" aka "rude and arrogant" and most customers (especially myself) won't put up with that and rightly so..It's one of the main reasons why I make my threads private if and when I need answers/help about my service.5.5KViews0likes0CommentsRe: Here's an Idea for Upper Management
So this Bird Dawg person post was deleted because he told some truth and mixed it with sarcasm?..Wow okay--I've should have took some screenshots it comes in handy around here. Now it's showing BirdDog as the last person that posted instead of BirdDawg--one in the same?!?..The typing style of this BirdDawg person looked familiar to me--if it was in fact the same person that post around here then it's super odd that he would make up an account just to respond to this thread smh.7.6KViews0likes0CommentsHere's an Idea for Upper Management
Hiring more *official reps* would be more beneficial for this forum--at least 3 more active reps would suffice..I feel that customers that post here would have an easier and quicker time with getting their problems/concerns resolved instead of being bombarded with arrogance and rudeness by those who act as if they're gatekeepers/cheerleaders/tapdancers for Hughesnet and I'm pretty sure you've noticed..If this forum is suppose to be a friendly, enjoyable and helpful environment as stated in the community guidelines--more than half the time it's missing the mark--imo.7.6KViews0likes13Comments