Last month I DID NOT authorize payment to be drafted from my bank but it was so therefore an overdraft fee applied, I called and asked not to do it again and set it to where I will pay it and the lady DID NOT listen and stop it , so it happened once again this month and therefore another overdraft fee I had to pay. As far as the pic above, I have done NONE of that. I have had only 2 bills and they both have been drafted.. So it has costed me an extra $70 bucks. Yes I canceled home phone only because I seen no use for a cell and home phone and wasteing that money. Now I hope you understand what I am saying because my first call, they didn't and it costed me
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