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03-08-2017
05:55 AM
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10-31-2016
10:31 PM
I do it for 2 months since day I bought it.Installer showed what to do. Technicians from Customer service told me, showed me what to do but I don't see any improvement. I'm fed up to waste my time to set up 1 modem and 1 router. It is not equipment problem. It's HughesNet traffic problem.
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10-31-2016
10:12 PM
192.168.0.1 is recent problem. I got it yesterday. I forgot to check with cable. What about speed till yesterday??? My router was checked by Hughes representative. He played with my laptop settings for 1 hour. Nothing changed. I paid $150 for new router ( works with Hughes modems according to add on it) Nothing changed. I would say that my old Cisco works better. So what to do, spend another 4 hours without result???? For 2 months I don't have promised service. It's a disaster. Slower Exede worked great.
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10-31-2016
09:24 PM
I'll do it. But what about speed????
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10-31-2016
08:56 PM
Since the installation my Hughes service doesn't work as promised. I informed Hughes many times. I spent hours with Hughes representatives and Hughes maintenance contractor(don't remember the name) My laptop/modem/router settings were changed by those professionals via remote control of my equipment. Nothing works. I bought new router which works with Hughes equipment. Same result. It takes minutes to download web page, it takes minutes and many video interruptions to download and watch YouTube.Quality of image is poor.How many times I need to complain to fix it? Also I can't access http://192.168.0.1/ and can't check Speed on Dash board it never worked.I checked speed through speedtest.net yesterday. Results: 0.8 mbps download and 4mbps upload!!! I pay for 10 mbps. Before Hughes I had EXEED with 5 mbps. It worked perfectly , even in hard rainy day. i made a mistake to take Hughes. What I can do to get out of unfair contract with Hughes without penalties? Any idea?
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HughesNet System Performance
09-20-2016
09:47 PM
Same problem. I watched HD youtube with my Exede 1-5mbs without any problems.I took Hughes 1-5mbs. It was a disaster, so I took 1-10mbs and it's still an nightmare to watch smart TV youtube films. If it cloudy Hughes internet is down. I never had such a problems with Exede. If I'd known that I wouldn't never switched to Hughes. Their service is poor and announced speed rate is wrong. I see that I need to complain to consumer protection office for adds cheating.
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