About wkvette

Chris, I just received an email from hughes.net confirming a service change. The order number is 10943552. I am assuming this is for the new router. I called customer service and they had no idea what the email was about. Is this email about the new router? Thanks wkvette ... View more

thanks, wkvette ... View more

Chris, the router is a D-Link cloud router, N300, Dir-619L. It was provided free as part of the promotion for signing with hughes.net. I assume you can get my address from my account. I dont want to post it here. thanks, wkvette ... View more

Chris, If the ATA box is for the phone then yes I only connected the ATA box not the wireless router. So what happens now? Also I'm a little confused do you work for Hughes.net or are you just a moderator on this community site? I want this resolved. If the wireless router is defective then I want a replacement. I've been dealing with this problem for over a week and I'm no closer to a solution then I was a week and a half ago. ... View more

Chris, I just had your internet service installed on Sept 17, 2016. all equipment was provided by Hughes.net, including the wireless router, its brand new. I wish we could resolve this problem quickly. In order to connect the internet router directly to my computer I had to run the coaxial cable from the sattelite dish across my living room floor (your installer left extra coaxial cable so I had enough to reach my computer) but this is very inconvenient. As far as the IP address I dont know what to do with that. I'm not an expert with computer stuff. Cant you send a tech to resolve the problem. wkvette ... View more

Chris, after running the test with just my pc, i reconnected my phone router and basically same result 27 mbps. ... View more

i agree. Lets see if Hughs.net agrees. ... View more

Chris, i connected my pc only with ethernet. 29.59 mbps. Not sure about URL, I think this is what you wanted:  http://testmy.net/db/lMwTcfIE4  ... View more

So your telling me I have to buy an ethernet cable to reach my computer. Dont know when i am going to be able to do that, I dont drive and I am on disability, I dont have the money to throw away on something Im only going to use once. I'll have to let you know what Im going to do. ... View more

Ihorton2006, I hear you, I too had no other option than to install hughes.net. It's been one week and no satisfaction. I am also contemplating cancelling my service and going back to what i was using before. ... View more

GabeU, At this point I am frustrated with this. I hear what your saying, but I want to know why my wifi speed is slow. i dont have a Lan cable to connect my computer to the router and I am not going to purchase one. My wifi router is 8' from my computer with no obstructions. At this point I'm getting aggravated with all this stuff I have to do. Why am I paying hughes.net? ... View more

test 1 download 2.4 mbps    test 2 download 476 kbps    upload 186 kbps   ... View more