About rntaustin

rntaustin · ‎10-26-2019

Our internet has been down since yesterday, almost 30 hours. We have been having problems with it going down most afternoons. Of course when I report it everything is back to normal. It's raining today so it wouldn't be any use trying to talk with them today. They will just blame it on the weather. I wish they would put something on the website to let customers know when and where there are outages. I just want to know if the problem is on my end or theirs.

rntaustin · ‎05-24-2019

Our internet has been down since 5:30 AM Monday (5/20). I have called customer service at least once, sometimes twice a day since then. I keep getting the same scripted answer as to why it's down. Something to do with Midland, TX. Anyone else experiencing the same thing?

rntaustin · ‎01-08-2018

I was told by customer service around 10 this morning that there is a weather related issue with a satellite. Ours has been out since around 7:30 am.

Online Status	Offline
Date Last Visited	‎11-15-2019 05:29 PM

About rntaustin

Internet down since yesterday 10/25.

Outage

Re: System down