- HughesNet Community
- :
- About mitzi60
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About mitzi60
since
11-24-2015
11-17-2018
mitzi60
New Poster
27
Posts
0
Kudos
0
Solutions
Contact Me
| Online Status |
Offline
|
| Date Last Visited |
11-17-2018
03:00 PM
|
08-30-2017
08:18 PM
Can anyone interpret this for me? This is what it said after the tech left and it slowed down again. 08/30/2017 15:55:58 11201 4 1 Outroute Lock On Wrong User Beam: OSDP=27 Expected=5 08/30/2017 15:55:59 11201 4 1 Retune due to parm change: outrouteCfFrequency(20075000 -> 18925000) 08/30/2017 15:55:59 11201 4 1 _oduParmsUpdate (at outrouteFreqKHz=18925000): loFound=(1 -> 1) outrouteOduLnbLoKHz=(21150000 -> 17350000) BandSelFlag=(0 -> 1) 08/30/2017 15:56:01 11201 4 1 Outroute Lock On Wrong User Beam: OSDP=27 Expected=5 08/30/2017 15:56:03 11201 4 1 Retune due to parm change: outrouteCfSymbolRate(225000000 -> 55000000) outrouteCfFrequency(18925000 -> 19018500) 08/30/2017 15:56:08 11201 4 1 Retune due to parm change: outrouteCfSymbolRate(55000000 -> 180000000) outrouteCfFrequency(19018500 -> 19850000) 08/30/2017 15:56:08 11201 4 1 _oduParmsUpdate (at outrouteFreqKHz=19850000): loFound=(1 -> 1) outrouteOduLnbLoKHz=(17350000 -> 21150000) BandSelFlag=(1 -> 0) Config change detected for wan_net_info| 08/30/2017 16:06:03 23003 4 2 PEP: Parameter update due to configuration. Spoofing:current:ENABLED new:ENABLED. 08/30/2017 16:06:08 101 2 1 System StateCode DOWN | Started at 08/30/2017 16:06:03 | Current State Code is 13.1.1 | SQF=123 Symcod=10 08/30/2017 16:06:17 102 2 1 System StateCode UP | Recovered at 08/30/2017 16:06:12 | Outage Time 000:00:00:09 | Last State Code was 13.1.1 | SQF=122 Symcod=10 08/30/2017 17:12:19 101 2 1 System StateCode DOWN | Started at 08/30/2017 17:12:14 | Current State Code is 13.2.3 | SQF=122 Symcod=10 08/30/2017 17:13:19 102 2 1 System StateCode UP | Recovered at 08/30/2017 17:13:14 | Outage Time 000:00:01:00 | Last State Code was 13.2.3 | SQF=121 Symcod=10 08/30/2017 19:33:02 101 2 1 System StateCode DOWN | Started at 08/30/2017 19:32:57 | Current State Code is 13.2.3 | SQF=121 Symcod=10 08/30/2017 19:34:01 102 2 1 System StateCode UP | Recovered at 08/30/2017 19:33:56 | Outage Time 000:00:00:59 | Last State Code was 13.2.3 | SQF=121 Symcod=10 08/30/2017 22:43:43 101 2 1 System StateCode DOWN | Started at 08/30/2017 22:43:38 | Current State Code is 13.2.3 | SQF=118 Symcod=10 08/30/2017 22:44:44 102 2 1 System StateCode UP | Recovered at 08/30/2017 22:44:39 | Outage Time 000:00: ©2016 HUGHES
... View more
Labels:
08-17-2017
04:38 PM
Beam ID 27 Outroute ID 36 Gateway ID 5 I don't see a satelite name. Does that answer your question? I'm on Gen 4 because Northern California cannot get Gen 5. Duh. No, I have almost all of my 50 gb data allowance left because my download rate is .91 or less. Did you miss the part where I said I already spoke to Tier 4 Tech support? Of course, I used the correct speed tests. I tried to connect every which way. Direct connected, wifi, on a PC, on a MAC. In a box, with a fox, you name it. Now, does anyone have any helpful information/feedback?
... View more
08-17-2017
03:40 PM
I've finally gotten through to level 4 tech support and they are baffled (though much nicer and more helpful than the low level tech support). I thought maybe it was a Windows 10 problem but no, when I borrowed up a friends Mac Laptop I got the same results. I'm now waiting to hear back about when I can expect a tech visit. I haven't had much luck getting calls back about that, though. I've tried all the things that tech support suggested. No joy. This sucks. I see in a quick search through the forum that I am not the only person experiencing these same .91 mbs download speeds. This raises my suspicions that somehow, somewhere Hughesnet is intentionally or unintentionally throttling some customers. Otherwise, why would it seem like my speeds are capped at such a low number? This has been going on for weeks now.
... View more
Labels:
08-10-2017
07:14 PM
That was your takeaway? That I was reluctant to perform speed tests?
... View more
08-07-2017
02:42 AM
I called support, was on the phone with them for two hours, with the low level "tech" support. Jumped through all the hoops, twice. Kept asking for advanced tech support since I KNEW it wasn't my end at fault. At their request I ran the speed test over and over. Why? The results remained the same. Then they told me I'd get a call in 24 to 48 hours from advanced support. The last time I went through this a just couple of months ago, I got to talk to an advanced tech at this same time of night. I think it was midnight on a Saturday night. But the low level techs were smart, nice and helpful the first time, unlike tonight. Getting disconnected after waiting for 20 minutes on hold waiting for the "advanced Tech" then when I called back and got someone else, they wouldn't put me through. Maybe it's a personality thing? I said tomorrow at 9 am is the best time. We will see
... View more
Labels:
10-23-2016
07:48 PM
I need to have the voicemail on our hughesnet phone sent to two separate email addresses. I tried entering the two with a comma in between, as if addressing an email, but no joy. This is causing problems!
... View more
Labels:
04-19-2016
10:19 PM
ShieldsUp can see whatever CGN I am behind. I wasn't implying Hughesnet was personally blocking me. Though I don't see why the couldn't block thing within modems. But no I was saying that hughesnet is blocking these things globally
... View more
04-19-2016
10:15 PM
What is it seeing then, the CGN? That is what I was assuming. I just set it up so I wouldn't be told to try without my router. Just removing variables. So the CGN blocks some ports. Are you saying this is impossible?
... View more
04-19-2016
10:12 PM
Please do not condescend to me, GWalk900 I don't expect much out of Hughesnet I've had it for 6 or so years now. If there was an option, believe me, I would be using it. I need a telephone, I'm out here in the sticks with no cell service or landline options. I had a voip service for two years that worked, not always great, but was useful and occasionally fun. Last year it died. I went through everything to try and make it work again. The voip provider kept saying Hughesnet blocked the protocol. It took me a while to believe this and then to prove it to my satisfaction. Once again, can someone explain this? I'm open to any explanations.
... View more
04-19-2016
10:10 PM
Then why not show all or most ports as blocked and not just some?
... View more
04-19-2016
10:02 PM
Why then does ShieldsUp show that many, many more ports are blocked? I tested this with the ethernet cable directly from modem to computer with my firewall momentarily off. Can someone explain this?
... View more
04-19-2016
08:44 PM
I was here a year ago talking about the same thing. Hughesnet blocks certain ports. In particular, port 5060 and 5061 which is the sip protocol, thus not allowing any internet voip services but theirs. Skype works ok, they us a different protocol and thus ports. But Skype uses up a lot of bandwidth and there is no 911. Hughesnet Voice is a problem because I already pay so much to Hughesnet just so we can get halfway decent speeds and data, that paying them more for a phone just chaps my hide. I know hughesnet blocks these ports. it's pretty simple to find out. Now is there anything that can be done?
... View more
Latest Tags
No tags yet