Amanda, Thank you for replying. I did receive several. Calls this morning that I did not answer because I didn't recognize the number. Late last night I started to be able to receive calls. Only a handful of people have my numerals each one of them tried to call, at my request, and all received either the busy signal or message that this number wasn't accepting calls at this time. I don't know why the service is coming and going but it definitely is malfunctioning. I can tell you that the malfunction was definitely starting this past Saturday, Sunday, Monday, Tuesday and Wednesday. If your records show that calls were answered on the above dates then something is definitely strange. I was able to make calls on those dates but nothing was incoming. I did get the voice message left on my machine from corporate and attempted to reach Michelle but the number she left for me says that it is not in service. I wouldn't mind speaking with her. I also am unable to find out how to access the hughesnet voice service voicemail. Trying to find the hughesnet voice user guide online is like trying to find a needle in a haystack....I can't find. It. Thank you
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Amanda, thank you for answering. Being a frustrated Hughesnet customer for over a year and placing many, many service calls I know the first steps of troubleshooting. The problem started almost a week ago. Yes, I have checked the cables, power cycling, etc. I don't think if I had disconnected cables or power not going to a device I would be able to packe calls like I am. It is only incoming calls that have an issue. When I call from my cell I get a busy signal. WHen my husband calls he gets a message that this number is not accepting calls. I haven't called customer service yet becaue those atttempts only infuriate me and who needs that kind of stress this time of year. What else can be done short of calling? Thank you again.
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