When Hughes installed our system 3 years ago, the installer connected the ground wire from the dish directly to the propane tank wire. We did not discover this until a few weeks ago and always assumed that the installer would know what he was doing. We have spent several hours on the phone with Hughes and they refuse to waive the service fee for a technician to come out and correct their mistake because we didn't notice it within the first 3 months of service. If the dish had been struck by lightening, our home would have blown up since the propane tank is only about 40 feet away and holds 500 gallons of fuel. It seems to me that they would be very quick to correct such a hazard, but not without charging us for their mistake! We have had nothing but problems with them. The installer didn't have enough wire to install when he came out and we had to move the furniture around to make it accessible. He didn't tighten the dish down properly and the wind almost blew if off the roof. When you use up all your gigabytes, it's like having the old dial-up years ago. We are waiting for a new company to come out and install so that we can drop Hughes like a hot potato. HORRIBLE COMPANY AND AWFUL SERVICE.
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