I guess not treating me like a mushroom would help. About 8 hours after I was asked to take a survey, the system "miraculously" healed itself with no effort on my part. I can therefore be pretty sure the problem wasn't on MY end, hmmm?
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I cooperate to the best of my ability, but half the time I don't know what you are talking about, so I just get more frustrated. Then, with so many posts here complaining of slowness, I begin to think it isn't ME, but a corporate run-around.
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I'm well beyond that step, having spent more than an hour on the phone with the tech. Got about 10minutes of good service after, then reverted to dinosaur speed and stayed there.. But you could have read THAT in the original question.......
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WHY....is.....it.....STILL........so .....slowwww?? Spent an hour on the phone trying to resolve this, got about 10 minutes of decent service, then went right back to slower-than-my-ancient-dial-up, and stayed there. I AM NOT GETTING WHAT I AM PAYING FOR, and I am NOT happy!
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I agree. My first couple months were great, but these last couple, I may as well be back on my Podunk dial-up. I think it was faster. And yes, I called, got messed around for a good hour put on hold and attacked with lousy canned music and its STILL SLOW!!!!!.
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