About mahartzler1

Okay, I'll try that. Thanks. ... View more

Yeah, the 4 or 5 boxes underneath the email address are all checked. I originally unchecked the boxes for company wide notifications, as I didn't think that was necessary. HughesNet email was working when I replied in the other thread, but hasn't sent one notification on this thread. I just keep logging in occasionally to check for replies. ... View more

I just checked each of those and asked for verification again, still no email. ... View more

In the notifications, all are checked EXCEPT the one "Notify me of all new topics in HughesNet," and the one beneath that "Notify me of every new topics and every new reply." ... View more

I'm trying to figure out why I'm not getting emails from this post. I just asked the system to verify my hughesnet email address, but I haven't received an email yet.  How long does it take?  As I said earlier, it won't let me use my Gmail email because I used that email to sign up for the community originally.  Now I cannot get logged on using that Gmail account.  The system won't let me add that email address to the present login, saying it is already taken (yeah, by me). On subsequent entries into the community, the system automatically created a login for me using the hughesnet email address.  ... View more

For some odd reason, I'm not getting email notifications for replies in this thread. It says I'm following this thread, but it doesn't send emails. IDK First, I had no idea that I could use the cable that connects the modem to the router, or that it was an ethernet cable. It must be hard for all of you to deal with dumbasses like me. Second, while I appreciate your thoughtfulness at sending the router, I am concerned because in my neighborhood packages disappear off my porch before I can retrieve them. I don't let my shipments get delivered to the house, I always pick them up from FedEx or UPS. The US Postal Service is the only one I can't control. I hope you requested a signature. My husband is quite upset about all of this, particularly at how quickly the data allowance fritters away. We don't play a lot of games, and we don't download movies. We are in the process of looking for a house in a neighborhood that doesn't steal packages off our porch (if such exists), or a home with some acreage where the neighbors aren't close enough to see packages delivered. I suspect our data allowance is being consumed by our home searches. As I said before, I think the speed is what HughesNet intended it to be, just not what the sales rep at Century Link promised. We talked about our data usage, and he opined that 10GB would be more than enough, given our internet usage, and the fact that we don't download movies and such. Clearly, he was wrong. Clearly, signing up with HughesNet wasn't the best financial decision we've ever made. We'll make do, somehow. I do have a question about purchasing and using tokens. When I purchase tokens, are they automatically applied? Or do I have to login to apply them? Thanks. ... View more

No, we can't borrow a cable. He works at Hobby Lobby, and I am disabled.This is how you run your business? Suggesting people borrow things in order to run equipment tests for your convenience? No, not going to do that. We'll endure until we can terminate. You won't get any good word of mouth from me, though, whether in person or online. I'll make sure everyone knows just how poor the product is, and how dishonest the service is. Clearly you care more about lining your pockets than doing what's best for the customer. If that were untrue, you'd have a different home page with less data to download. Service is running fine today, logged in the first time. Apparently there are times when it will work better than others. With a $400 early termination fee, we won't be terminating early, though I'd like to. ... View more

I don't own an ethernet cable to connect directly to the modem! Clearly the service isn't all it was hyped to be, and I feel betrayed by the salesman who signed  us up. I think the system is performing as HughesNet intended it to perform. It just does not match the claims made by Century Link. It makes no difference how the system performs with one of our laptops connected directly to the modem. It needs to work with the router--brand new, out of the box, set up by YOUR technician on the day of install. Knowing that all HughesNet users have "ticking data clocks," I am amazed that your home page has so much graphics and moving parts that take forever to download. It took me 6 (SIX) times just to log in just now. I am surely not the only one who can't afford $100 a month for high speed internet. If you sell basic service, it needs to perform as advertised. Knowing that your customers have limited data allowances, why in the world would you program your websites with so much information that uses up precious data allowance? You're either stupid or you're crooks. Additionally, I originally created a profile here in this community with my gmail address (I don't use HughesNet for email). The next time I was in the community, a profile was created for me with my HughesNet email address. I could not login with my gmail address, nor could I change the profile from HughesNet email to gmail, as it kept telling me that email was already in use. I am NOT happy! ... View more

I should add that we've only had our service for 2 mos. Started on Sept. 1, 2016. Download speeds are so slow, especially for my tablet. It is almost painful. 😞 ... View more

Our service is also slow, it goes down in good weather and bad. Always when least expected and most disruptive. This is the 3rd day since data was refilled, and already it is down to 78% on data allowance. We have 2 laptops, 2 cell phones, 2 tablets. It's just me and my husband, no kids. I admit that I'm disappointed both with the connection speed, and with how quickly the data allowance fritters away. We most likely will not renew once our contact is done. I have also considered asking what the early termination fee is, but haven't yet. I'm a sadder but wiser gal in Kansas. ... View more