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Re: Can't Pay My Bill or Update My Billing Info
Thanks Mordacious. I think I very well might do that. I do want to say, (for anyone else reading this thread), that despite the frustration evidenced in my original post, that I've been with HughesNet for about 10 years now and overall, I've had very little trouble. Didn't mean to give the wrong impression. Yes, sometimes stuff doesn't work perfectly, but what in life (or on the internet) does? So, mostly as a counter point to some of the negativity I'm reading on this forum (not discounting your personal experiences, so please folks, don't jump all over me) I want to shout out to the techs, support people, and developers at Hughes - I'm very sure managing a system with this amount of complexity can't be easy at times and I appreciate your hard work. Best to you. Keep it up.5.3KViews0likes0CommentsRe: Can't Pay My Bill or Update My Billing Info
Sure about this? The invoice is showing on the dashboard and prompting me to pay it. (There's a button that says "Pay Now") - Plus, like I said, it's telling me (in the browser) that they can't collect the payment and to update the billing info, or make a one time payment. I can't seem to accomplish either online. Do you mean I can't pay until the 11th? Maybe, I'm not reading you right. What do you mean by "generated?" - Looks generated to me. Thanks for the reply BTW. Much appreciated. Look here:5.3KViews0likes0CommentsCan't Pay My Bill or Update My Billing Info
This one should get some quick attention. lol. Credit card expired. I try to update it but it never saves the change. Meanwhile I keep getting reminders (in my browser) that you aren't able to collect and to update my billing info or make a payment. Can't do either. My bill is due on the 11th of this month. Could somebody contact whoever is in charge of website development and tell them (again probably) that this is (still) broken. After all, I imagine a big technology based company like HN may have just a few minor operating expenses to pay, what with all those satellites and employees and what not. So, just want to do my part and help out with that. ;-) Forgive the sarcasm... I'm tired. Yeah... I can call it in, and I will if I have to, but geesh... Thanks much!5.3KViews0likes8Comments