Hello Chris, I also have this issue with connecting my tv. I have a new Net Gear Blackhawk router that is 20ft.away from my TV and will not connect. I also still can not update my IPhone and watch. The technician did not find any issues with equipment. So what now? My bill is continuing to go up and I don't even use much of the 50/50 plan that is much slower than 10/50 plan. I was told to ask to be put on Jupiter II. If Hughes Net continues to oversell these satellites the service is never going to improve.
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