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03-08-2017
05:55 AM
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10-24-2016
08:48 PM
I can no longer continue to use my time to do all of this speed testing and over the phone troubleshooting to prove how slow my internet is. I know you guys are aware of the issue. If there is nothing you can do I would rather discontinue my service. I am not being provided $100 of service each month. If you could please let me know who to talk to in order to cancel my service, that would be appreciated.
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10-20-2016
09:54 PM
Painfully slow internet. I have called in two different times and had to do the speed testing both times that took over an hour. Finally get forwarded to advanced support and I have to be home to talk to them. My speeds when I am on (primarily at night) are always less than 3 Mbps. I can't video stream whatsoever. I know the internet works pretty well during the daytime. But that does me no good if I am not home wanting to use it. This is way too much money for internet that essentially cannot be used. Is it time to just walk away from it?
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