This is probably another waste of my time and money but here goes. I have finally had enough and canceled my service on 6/7/16. That date is critical because it is two days past my 30 day trial period and I am being charged a ridiculous cancellation fee of $400. The reason I canceled was due to Hughesnet's inability to port my previous phone number which has been in my family since 1965. The only reason my mother got a phone at that time was so she could stay in contact with the hospital where my father was a terminally ill patient. I do not want to lose that number. I initiated the porting request on 5/5/16 which is the day my service started. After multiple phone conversations with Hughesnet's customer support and two separate porting requests I have been unable to convince these incompetent fools that my old number is still active. As a matter of fact, I am still using that number through Verizon. I was so upset during my last service call that I canceled both my phone service and my internet service. Even though I asked about the cancellation fees during a phone conversation on 6/3/16 and was assured that if I canceled before the porting request was completed, even if I did so after the 30 day trial period was over, I would not be charged any cancellation fees. On 6/7/16 I received a voice message that my second porting request had been canceled because my previous phone number, which I am still using through Verizon, was no longer in service. That was magically two days after the 30 day trial period had expired. Now I am getting billed $400. What a ripoff! I would never, ever recommend Hughesnet to my worst enemy much less a friend or relative.
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