JH
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Joined 8 years ago
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Re: gen 5 upgrade
Have you called in to see if they would allow you to upgrade? upgrade.hughesnet.com just says coming soon. I called and they wouldnt allow me to upgrade. They said they are upgrading customers from Gen 3 to Gen 5 then they will allow Gen 4 customers to upgrade to Gen 5. I installed my system less than a month ago based on the 3rd party sales companies recommendation to upgrade to Gen 5 on March 16th. Now I am being told I can't. That is if the customer service agent this morning was telling me the truth.26KViews1like4Comments