I called and talked to sales. I upgraded with a better plan than I had before and it's cheaper. The speed I've got since connecting to Gen 5 are way faster than before, even during peak hours.
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Here's where it shows up. I'm using my tablet (Samsung Galaxy tab s2 running Android 6.0) and the WiFi. I just unplugged it for a few minutes to see what that does.
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I keep getting the limited connectivity to the gateway error on my Hughesnet Gen 5. It will do this then be fine for a while. I check this when I notice that pages are loading slowly or not at all. Anyone else have this problem or know how to fix it?
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My installer has no idea what he's doing. He's been here over 3 hours and I'm no closer to Gen 5 than I was yesterday. I already had Gen 4 so it should've been a quick easy install. He's changed modems and cables and the eye and still nothing.
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Mine has been awful in the evenings for months now. All they can tell me is to reset my modem and router. I'm beyond disgusted because I pay too much for this poor service.
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