When the HT1100 modem is in use all 5 lights on the box should be lit (LAN, Transmit, Receive, System and Power). Every day at random times I get the No Internet Access message. When I check the HT1100 only the Power light (or the Power and the LAN lights) are lit. I have unplugged the modem from the surge protector, unplugged the surge protector from the wall, plugged the modem into the wall directly, powered the surge protector off and back on, switched receptical holes and used a pin to RESET the modem. Sometimes when powering back on, ALL lights appear and stay on (for awhile). Sometimes when powering back on only the Power light appears. I am lucky enough to have 2 different internet providers at home. However I work from home and don't always have the time to spend playing with this modem. So I just switch providers and try again later. I wonder if the modem itself is bad. Any suggestions?
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I have read this whole thread and I have had the same intermittent problem since I started using HughesNet over a year ago. However, an independent IT person suggested a temporary fix. When my browser seems to stall, time out or not even able to connect, I go into the Internet settings, Change Proxy Settings, LAN settings, make sure the Proxy Server is UN-checked to use a proxy server. For some unknown (to me) reason, this box becomes checked. And when it does, it slows down my connection, and will often time out when trying to load. As soon as I uncheck the box, the page loads right away. No rhyme or reason.
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