About foxhaworth

foxhaworth · ‎11-14-2016

I'm afraid no satellite provider will be able to provide what you need. Speeds won't be anywhere near DSL or landlines, and data speed AND GB's are limited due to the technology. This is not a fair comparison due to differences in systems, but will give you and idea of what I experienced. I averaged 37mbps download with AT&T, and with HughesNet around 5mbps on a good day. Unlimited data with AT&T, and 100gb total with HughesNet. If you watch any streaming movies it'll be about 2gb per movie, and HD channels on your satellite TV also eat up your data. If you're doing that much on the internet (work and play), you're going to need an unlimited data plan, which no satellite service provider offers to my knowledge. We're stuck at a time in technology that satellite users have to suffer through slow speeds and restricted data. The solution? Unfortunately I think we're stuck with this for now. But keep your chin up, knowing we're all suffering the same problems! 🙂

foxhaworth · ‎11-14-2016

Voice service activation has been a nightmare. Ordered service 21 Oct; not shipped until 4 Nov. Arrived 10 Nov, but box was assigned to another account and could not be activated. Contacted Cust Srvc immediately. "We'll fix that call back in 2 days". Calling back today as I have a dial tone, but am still unable to activate the account to get a phone number (one I have is assigned to Indiana and I'm in Colorado) and activate MY service. While all this is going on, they have screwed up my bill, overcharged me for the phone activation, and stopped charging me for the internet. Now i have to call both Voice Support Customer service again, AND billing to correct all these errors. HughesNet support is unbelievably, seriously flawed. Do not recommend this company to any customer.

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About foxhaworth

Re: We are on your most expensive data plan and it...

Voice Service Nightmare