About Don23805

* haven't checked in in a couple months, and didn't have email notification preference set (now do). * on the no HughesNet with Sonos . . . I checked with Sonos.  They asked what router (Hughes) I had, and looked up specs.  He "was surprised, by the specs" that it worked at all.  He recommended, and I bought ($70 at Amazon) a Netgear Nighthawk model.  That is sufficiently capable that both services coexist now.  The Hughes router feeds the signal into theNetgear, which does the wifi and ethernet connections.  Last week I relocated both routers from 2nd floor to attic to maximize wifi coverage.  The Netgear has one ethernet extension cable to the 2nd floor ethernet switch, which feeds all the devices. * on slow HughesNet service . . . appreciative of the 6 month reuced rate, but a.) it's half over; b.) file download speeds are still in the 20-30 MBps range.  So are The Engineers any closer to a solution, or do they have to wait for the next gen space shuttle, Liz?  I see that T-Mobile and Verizon are in the process of rolling out 5G home internet.  Shoud I wait, or explore?  We're not getting any younger.  ... View more

Everything worked until yesterday when I had no internet connectivity.  I unplugged all the ethernet connections from the HT2000W, and my access returned.  So I plugged in each cable one by one to isolate the problem.  It turns out that plugging in the Sonos music system killed internet access.  [FYI, with Sonos you need to hardwire one unit to the router (I have 17), and the rest works via wifi].  I spent a couple hours with Sonos tech support swapping units, etc.  They have a nice utility that lets you send them a diagnostic file that can help find problems.  But since connecting the Sonos to  the router killed internet access, we couldn't do that.  He asked what kind of router I had and looked it up.  I'm not a router expert, but he said he was surprised that it worked as well as it did.  Perhaps in typical blame fashion, he suggested that perhaps it was an issue with the Hughes box.  Calling Hughes phone tech support was the usual losing proposition.  I've had much better luck on this forum.   So where to go from here.  Hughes thinks all is working and doesn't want to try replacing the router.  Another possibility is buying another router to put between the Hughes box and the local equipment and having it handle the house traffic.  Any suggestions? TIA   Don ... View more

When I returned recently from a trip, my neighbor, also on HN, mentioned that he had very slow response and Tech support gave him the Broken Satellite (like BlueSkyxxx) story.  They had no fix in sight and offered him the $30 reduction for 6 months also. Sure enough, I, too, wait forever for a page to download.  If I run the Speedtest on the myhughesnet site, it shows download speeds around 0.3 Mbps.  Up load is the usual 4Mbps.  All tech support has done is gripe about the fact that I have 16 devices and that is why things are slow.  They are things like Sonos speakers, all on the local wifi side of the system.  I've had HN sine June  '17.  A speed test back then showed 38 Mbps, and it's been generally saatisfactory until recently.  Nobody has yet offered the courtesy of the $30 reduction, which would be a nice gesture until they get it fixed.  HN is really my only current option out here in the woods in Central VA.  Strangely, testmy.net shows about 23 Mbps.  What's the disparity?  All I know is that the reality more closely matches the sub-Mbps number.  Wazzup?? Don ... View more