So, I am having trouble downloading/updating games on our Xbox one. Wondering if I use an Ethernet cable would allow the updates. I have not tried re-setting the Xbox wifi setting to factory specs, nor have I looked at any settings on the gen5 router. I can connect to the internet and make purchases through our Xbox. I have looked at the detailed network statistics on our Xbox and get Download 0% Upload 1.78mbps Packet loss 100%. Latency 0 ms. MTU 1500 wireless strength 100% on the hug2 wifi. Same results on the hug5 wifi. @Liz
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