ContributionsMost RecentMost LikesSolutionsRe: Unethical practices - cancelling service Further unethical business and illegal practice, When someone asks for a return kit they should receive it and not wait a month. It is one thing for a business to behave in an unethical manner but then to come and to admit to unethical and illegal business practice is quite beyond me. I don't know if that woman is allowed to speak on behalf of Hughesnet or not but she should not have stated that they will keep the service connected after being given a cancellation order. To wait till the next billing cycle is just another way to get more money from the customer. How is the customer going to be using the service when in most cases like me they are no longer living at the service address to use it? Re: Overwhelmed with Spam in the last three days! Hughesnet has a spam blocker but if the companies that are sending out the spam has paid Hughesnet to allow thier spam to go through the blocker does no good as it has been set to allow that domain to come through and go to the customers. Re: Overwhelmed with Spam in the last three days! It will not matter if you do change your email address, Hughesnet will still send that spam to your new email account any way. Re: Overwhelmed with Spam in the last three days! NO we do not need to sign up for these spammers that Hughesnet is making money from. Hughesnet is the ones that have given out our email addresses to these spammers and Hughesnet has knowingly and willfully allowed these spam emails to go to their customers and when you complain about it they only threaten you with cutting off your internet and also harass you to send them the spam emails which they can see in your email box which they had put there to begin with. Re: Overwhelmed with Spam in the last three days! I have had the same problem for the past three months and so far the only thing I have gotten from hughesnet was harassment asking me to send them the spam emails that they know I have received. They even block me from blocking the email address that these are coming from. Hughesnet is illegally allowing these spam emails to come to their customers as a way to make more money. It is illegal and they know it and will not stop allowing illegal spam email to go to their customers email accounts and also illegally block the customers from blocking emails from the senders of the spam. Whenever you complain they want to warn that you can lose your internet service for complaining and also they harass you. We customers need to be file charges against Hughesnet and have them fined heavily and us customers paid enough to cover the stress that Hughesnet has knowingly and willfully put us through.