Further unethical business and illegal practice, When someone asks for a return kit they should receive it and not wait a month. It is one thing for a business to behave in an unethical manner but then to come and to admit to unethical and illegal business practice is quite beyond me. I don't know if that woman is allowed to speak on behalf of Hughesnet or not but she should not have stated that they will keep the service connected after being given a cancellation order. To wait till the next billing cycle is just another way to get more money from the customer. How is the customer going to be using the service when in most cases like me they are no longer living at the service address to use it?
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