I'm new to HughesNet and totally agree with you. I've been treated miserably by tech support. I called twice so far. First time on the phone for 2 hours and hung up on 4 times. Two days later I was on the phone 4 hours and hung up on 7 times. I was told an engineer would call.....he didn't. My service is worse than dial up and DSL. I have an appointment to see what my options are. I will report to the Better Business Bureau, I letter to the home office, and a report to the Office Consumer Protection Division. All I want is what I paid for speeds faster than DSL and dial up so I can Skype, stream and upload photos. At this point HughesNet is not providing this and I either want what I paid for or out of the contract without termination fee since I have not received the service I paid for. My download speeds run around 3 Mbsp and upload .3-1 worse than DSL.
... View more
