Agree. I've been working on this same issue for 3 months. Always excuses. I don't even get 1 megabyte upload or download speeds. That's not enough to do anything. DSL and dialup was faster. I need it fixed immediately or don't charge me a cancellation fee. Gail Wisner
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I'm having the exact same problem. Can't even Skype with my kids or grandkids....keeps freezing and what grandma doesn't want to see their grandkids. Tried to upload a photo to Shutterfly and it took 30 minutes. I paid for High Speed Internet not Turtle speed. My DSL and dial up was faster....Help.
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That is the same problem I have great signal in the am and nonexistant in the afternoon and evening when I want to Skype my kids and grandkids. I can't Skype, stream, or upload anytime after noon.
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